Return Policy

Return Policy

Lumengy 30 Days Return Policy

To initiate a return, please read the policy below and fill out the form provided.

    Please follow the instructions below and complete the form to initiate your product return.

    RETURN POLICY:

    • Items must be returned within 30 days of purchase.

    • All items must be new, unused, and returned in the original packaging intact.

    • Opened, installed, used, or tested items are not eligible for a refund.

    • Returns sent without prior approval, not in original packaging, or missing parts will be rejected and returned at the customer’s expense.

    • Customers are responsible for all return shipping costs.

    • Once received, we will inspect the item(s) and, if approved, process your refund within 3–5 business days.

    Please fill up the form below and we will get back to you shortly with instructions.

    Full Name

    Order Number

    Email

    Phone Number

    Reason for Return

    Type here the reason

    Details of Return

    Number of items to be returned

    Number of items to be returned