Return Policy

Return Policy

Lumengy 30 Days Return Policy

To initiate a return, please read the policy below and fill out the form provided.

    Please follow the instructions below and complete the form to initiate your product return. An email with the shipping address will be sent to you to complete the return process.


    • Items must be returned within 30 days of purchase.

    • All items must be in new and unused condition, with original packaging intact. Opened items will not be eligible for a refund.

    • Please ensure the order number is included on the package.

    • Customers are responsible for covering the shipping costs for returns.

    • Upon receiving the returned items, we will process a full refund within 2-4 business days.

    Thank you for adhering to our return policy. If you have any questions or concerns, please don't hesitate to contact us.

    Full Name

    Order Number


    Phone Number

    Reason for Return

    Type here the reason

    Details of Return

    Number of items to be returned

    Number of items to be returned


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